Technology That Works - and People Who Care

We’re a locally founded, solution-driven IT company with global experience and a personal touch. Since 2000, we’ve been helping Metro Vancouver’s small and mid-sized businesses gain a competitive edge through smart, reliable technology. From cybersecurity and cloud solutions to hands-on IT support, we bring enterprise-level expertise to companies that need real-world results - without the jargon. Our clients trust us because we listen, we care, and we deliver.

Managed Services and Ongoing Maintenance

Most small businesses don’t have the time or resources to manage IT in-house. That’s where we come in. We offer proactive managed services and maintenance to keep your systems secure, reliable, and up-to-date – so you can focus on running your business without IT headaches.
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Office Network Planning

A reliable network is the backbone of any office. We help businesses design and implement cost-effective, scalable networks that support collaboration, data sharing, and secure access – whether you’re setting up a new office or upgrading an existing one.
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Hardware & Software Sales and Support

We provide expert advice and sourcing for desktops, laptops, and business software. Whether your team prefers traditional workstations or needs help selecting the right mix of tools, we help you build a setup that balances performance, cost, and security.

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Data Recovery

Accidentally deleted a file? Hard drive stopped responding? We offer high-success-rate data recovery services for everything from hard drives and USB sticks to RAID systems and NAS devices. Physical or logical failure – we’ve got the tools and expertise to help.
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Maritime IT Services

We’ve supported ships at the Port of Vancouver with urgent IT needs — including networking, onboard system support, and last-minute fixes. Our team responds quickly and provides detailed service reports, helping your vessels stay on schedule and well-supported.
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Application Development

Off-the-shelf software doesn’t always fit. We work with you to understand your business processes and build custom web-based solutions that align with your workflow. Whether it’s internal tools or client-facing portals, we develop exactly what your team needs to move faster.
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Digital Spectrum: Who We Are

We’re not just an IT provider - we’re your long-term technology partner. At Digital Spectrum, we believe great service starts with people who listen, care, and deliver.

Our team is professional, reliable, and easy to work with. We combine deep technical expertise with a practical approach that emphasizes simplicity, cost-effectiveness, and clear results. No cookie-cutter solutions – just tailored strategies that work for your unique business needs.

We’ve spent over 25 years earning the trust of small and mid-sized businesses across Metro Vancouver. Whether you need helpdesk support, infrastructure upgrades, or guidance through digital transformation, we’re here to make your technology work for you – not the other way around.

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Why We Are Different

01.

Local Experts

You’re not dealing with an outsourced help desk halfway around the world. We’re local – real people you can meet face to face. When you reach out in the afternoon, you’re not getting a “call back tomorrow” message from someone in another time zone. We’re here when you need us.

02.

Technology Agnostic

We don’t push one-size-fits-all solutions. Instead, we work with the tools that make the most sense for your environment – whether that’s cloud or on-prem, Windows or Linux, Mac or PC, Android or iPhone. Our focus is on what works best for you.

03.

Efficient

We don’t waste your time – or ours. We keep things simple, focused, and free of unnecessary steps. No nickel-and-diming. Our goal is to solve your problems quickly and effectively so you can get back to running your business.

04.

Dedicated

We keep our client list lean by design. That means more attention, faster response times, and a deeper understanding of your business. When we take you on, we’re in it with you – solving problems and staying committed to your success.

It Starts With a Conversation

Let’s meet up - we want to hear about your challenges. And yes, we’ll bring donuts.

In your free consultation session, we’ll learn about your business and the unique challenges you’re facing. Whether it’s recurring IT issues, security concerns, or a need for smarter systems — we’re here to listen and help.

Let us take the tech burden off your plate so you can stay focused on running your business.

Schedule your free session today.

Let's talk!

IT Leadership Backed by Real-World Experience

Joe Cheng

Managing Director

Joe brings over 25 years of experience in the IT industry, with a proven track record of designing, implementing, and managing technology solutions across a wide range of sectors including government, manufacturing, media, legal, and logistics. He began his career in the public sector, and has since evolved into a trusted advisor and IT leader for both growing businesses and enterprise organizations.

His technical background is deep and varied – from building custom information systems to managing multi-site infrastructure upgrades and cloud migrations. Notably, Joe played a key role in deploying a private cloud platform that supported a leading SaaS solution used by legal professionals across Canada. He also architected a global data collection system for a Burnaby-based electronics manufacturer, linking international facilities in Asia with Canadian operations.

In recent years, Joe has focused on helping small and mid-sized businesses modernize their IT operations through his firm, Digital Spectrum IT Services. As Managing Director, he leads strategic technology planning, cybersecurity programs, infrastructure projects, and end-user support with a hands-on, people-first approach. Under his leadership, the company has delivered critical IT services to clients in professional services, manufacturing, transportation, legal, and engineering – often serving as their trusted IT department.

Joe’s experience working internationally in the UK and China adds to his global perspective, while his local engagements demonstrate his commitment to long-term partnerships built on trust, transparency, and results. Whether he’s advising a business owner, troubleshooting a server issue, or guiding an organization through digital transformation, Joe is known for balancing strategic thinking with practical execution.

Get In Touch!

We look forward to hearing from you.

Every business has unique IT needs. Reach out to us to set up a quick call or meeting – we’ll take the time to understand your challenges and explore how we can support your goals.

Let’s start a conversation and see how we can help.

Address

5551 Admiral Way
Delta, BC V4K 0C9

Office Hours

M-F 0800 to 1700

Phone

General: +1 604.283.3820
Helpdesk: +1 778.308.8360

Email

info@digispec.ca